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AWS wants to make your call center interactions less painful
Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its  Amazon Connect cloud-based (and AI-centric) contact center service, which  launched back in 2017. Today, companies like Air Canada, Dish Network and U.S. Bank use the platform for their customer service needs. At its annual re:Invent conference in…
AI chatbots defeated doctors at diagnosing illness
Dr Adam Rodman, an expert in internal medicine at Beth Israel Deaconess Medical Center in Boston, confidently expected that chatbots built to use artificial intelligence would help doctors diagnose illnesses. He was wrong. Instead, in a study Rodman helped design, doctors who were given ChatGPT-4 along with conventional resources did only slightly better than doctors…
What Does the Edge of the Universe Look Like?
The cosmos has captivated human imagination for millennia, prompting questions about its vastness and potential boundaries. As we gaze into the night sky, it’s natural to wonder : what does the edge of the Universe look like ? This inquiry has driven scientific exploration and theoretical physics to new heights, challenging our understanding of cosmic limits. …
Polar bears may have roamed ice age Scotland
Researchers believe they have found possible evidence that polar bears lived in Scotland during the last ice age. Scientists previously suspected some of the remains found deep in Inchnadamph's ancient Bone Caves belonged to the animals. Experts from National Museums Scotland and universities of Aberdeen and Edinburgh re-evaluated fossils collected from the area of limestone…
OnePlus 12 gets new OxygenOS 15 update with AI features
OnePlus rolled out OxygenOS 15 stable update for the OnePlus 12 smartphone earlier this month. Now it has released a new OxygenOS 15 update version CPH2573_15.0.0.305 that brings the AI features that were promised when the OxygenOS 15 was launched. These AI features include AI Retouch with clarity enhancement, unblur and reflection removal in photos…

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